
In April 2026 we cut over our main line — (949) 998-2424 — to a 5-option AI IVR running on our production FreeSWITCH cluster. Calls reach a live extension, an AI sales agent, support, voicemail-to-email, or a replay menu.

After-hours coverage went from "voicemail then forgotten" to "AI takes the brief, books a slot, and posts a Slack summary before we wake up." The receptionist handles ~40% of inbound calls without human escalation, and surfaces VIPs (existing clients, recurring numbers) instantly.

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How we ate our own dog food — running our main line on the same AI receptionist stack we sell.


Front-desk staff at the practice were spending most of their day answering the same five questions: "Do you take my insurance?" "Are you accepting new patients?" "How long is the waitlist?" "What's your address?" "Can I get an appointment this week?"

The AI receptionist handles those five before any human picks up. Real intake is routed to live staff. PHI is never spoken back to the caller.

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AI intake for a psychiatry practice — screens new-patient inquiries without revealing protected information.


The shop was open 8am–6pm but their busiest call window for service-quote inquiries was 6:30pm–9pm — when adults got home from work and remembered the check-engine light. Voicemail-to-email captured maybe 1 in 5 of those leads.

Now the AI agent answers, gathers vehicle + symptom info, books a real slot in Cal.com synced to the shop's ShopMonkey calendar, and texts a confirmation.

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How a local repair shop captured after-hours bookings that were previously going to competitors.


Stack Consulting AI's sales motion runs through HubSpot but most of the day-to-day operational work happened in spreadsheets and Slack. We built an agent that watches HubSpot for new inbound leads, scores them against ICP fit, posts to Slack with context, and books a discovery call if the lead self-qualifies.

Reclaimed roughly 11 hours/week previously spent on manual lead routing, calendar coordination, and CRM cleanup.

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Wiring AI into our own sister brand's sales operations — eating dog food on the workflow-integration side.

Things we shipped.

Strategic Sync (internal)

Psychiatric Practice (Orange County)

Tito's Automotive Services

Stack Consulting AI (sister brand)